Terms & Conditions


REFUND

All sales are final and non-refundable unless the show is CANCELED.
Purchasers are responsible to check the date and time of the Event. We recommend using Google to check the time conversion for your country if you live international. We are not responsible, and no refunds will take place if the purchaser does not tune into the show or missed a partial amount. If you experience technical difficulties, customer service assistance is available before, during and after the show via email : tickets@studiopav.com or Facebook messages. We cannot assist you with any issues regarding events, including technical difficulties, if you contact us after the event is over.

EXCHANGES

If the respective show provides multiple tiers and you would like to exchange your ticket for the highest tier that is available, please contact tickets@studiopav.com with your order number. We allow only a one-time transfer per person and per event. No exchanges are allowed for events that are less than 7 days away and only the purchaser (registered KPOPTICKET.COM account) can request to change the order.

CANCELED or POSTPONED EVENTS

If a show gets cancelled, we’ll issue a full refund automatically to the same credit/debit or paypal account used for payment. In case of shows rescheduled, tickets will be automatically reassigned for the rescheduled. Stay connected with our social media @studio_pav on Instagram and twitter or our main Facebook page for official announcement regarding cancellation and postponement of the event.

CODE OF CONDUCT

All unauthorized distribution, downloading, copying and recordings of Studio PAV’s content without the consent of Studio PAV is not only an act of copyright infringement but is subject to legal action against those who illegally distribute the copyrighted content and those that commit the action.
Any violation of copyright infringement, we will not only revoked your access to the online event but you will also no longer be able to watch the event’s VOD.

Privacy Policy

We want our customers to understand when registering an account with KPOPLIVE.TV, (“kpoplive.tv”, “we” or “us”) how information is collected and protected. We are committed to ensuring that your privacy is safe.
Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are up to date with any changes.
For further information (Full detail) of our ticket provider’s privacy policy, in relation to accessing an event on kpoplive.tv, click PRIVACY POLICY on kpoptickets.com located on the bottom right.

WHAT WE COLLECT

In relation of creating an ONCAST account the following information is collected: • Full name • Email

SECURITY

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

LINKS TO OTHER WEBSITES
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
CONTROLLING YOUR PERSONAL INFORMATION

You may choose to restrict the collection or use of your personal information in the following ways: • Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at tickets@StudioPAV.com We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. If you block or unsubscribe to out email address, it may be difficult for you to receive emails from us in the future.

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